We are running DHL express on most shipments leaving Nisnas Industries. This means that packages leaving us will get to you in a couple of days with smart tracking number. Why are we doing this? Well, we are seeing super slow and unreliable shipping from eCommerce shipping suppliers, we decided to use the most reliable service possible which is DHL Express.

Most packages sail through customs without any duty, but some are selected by chance and the recipient gets hit with a duty fee. We have a dedicated team to work through customs issues in most countries and sweat the details on this but since we can't account for every customs agent, if you live in a place that is known for customs issues, we can't vouch for every possibility an extra charge If you are an international customer and receive a tracking number when we ship, track your package daily to make sure it doesn’t get hung up in the system and returned to us.

Here's the deal on shipping:

  • We ship worldwide, everywhere! No exceptions and the rates are assigned near every product at the point of checkout. We ship directly to your door with an amazing shipping team that is top notch and proven. You will receive tracking codes and express deliveries wherever you are.

What service do you use?

  • We use DHL Express and also local couriers in ths US or China.

Does the package get left at my door or do I have to sign for it?

  • Great question, in the US the answer is yes. In the EU and elsewhere, depending on location, the local post there may be a signature needed for delivery. If your package isn't signed for in international locations it is waiting for you in the local post office.

How long does shipping take?

  • About a week, but it depends where the warehouse is located. Some products sent from China and this takes up to 14 days.

Do you get tracking codes?

  • Yes indeed, you will get tracking codes within a few days of dispatch. 

  

We make every effort to get your gear to you, through customs and directly to your door. if issues arise we are here to help. Email or message us.